Frequently Asked Questions - FAQ's

Insurance & Medicare

What about your fees?

The standard fee charged in this office is the Australian Medical Association recommended fee. This means that in most instances there will be a part of your consultation and surgical fee that will not be covered by Medicare and your health fund. If there is any problem with this it is important that you ask about this gap. Our staff are fully informed with changes and rebates and will be able to help you navigate you way through this area of your procedure.

What are your acceptable means of payment?

Fees will be reviewed with you at the consultation visit. Payment during the consultation is appreciated. Bank cheques, personal cheques, cash or credit cards (MasterCard, VISA) are acceptable means of payment.

Do I need to have private health insurance?

Private Health insurance allows you and your family to access the right health services at the right time. You have control of your health care and can choose the provider, facility and timing of your treatment. With the security and protection of private health insurance, you have access to an extensive range of private hospitals and can rest assured that your health is in good hands.

Will my insurance cover all your treatments?

Insurance will only cover medical treatments. Cosmetic treatments are not covered.

What are the Medicare rules about referrals to specialists?

If you want Medicare to help to pay for specialist medical services at the referred rate, it is essential to discuss your condition and possible referral with your family doctor before you see the specialist. Please note that the backdating of referrals is illegal and can result in heavy fines and prison sentences. If you have any questions about seeing medical specialists or about the Medicare benefits system, please ask your family doctor or contact Medicare on 13 2011.